How to whitelist an email address with Gmail
Gmail is pretty hot with its spam feature and its habit of putting messages into the promotional folder. Here is your guide on how to whitelist those valuable emails so they don’t get lost in junk
Sign in to your Gmail account and take the following steps .
Add the address to your contacts
Add the email address that is sending you email (eg email@example.com) to your Gmail Contacts. Google will usually deliver email from addresses that are in your Contacts.
Mark messages as ‘Not spam’
If Gmail has marked emails you wish to whitelist as spam, tell Gmail that those emails aren’t spam; here’s how
- In Gmail, go to the spam folder.
- Look for emails containing the domain you wish to whitelist (eg massiveonlineaction.com).
- Select all the emails shown.
- Click More and then Not spam.
Create a filter for the address
Create a filter to tell Google to whitelist email from a domain or group
- Click the cog icon in the top-right corner, and then Settings
- Click on Filters and then Create a new filter
- enter the domain of the email you want to whitelist in the From field or
- enter the email address of the group you want to whitelist in the To field
- Click Create filter with this search
- In the box headed When a message arrives that matches this search select Never send it to spam
- Click the Create filter button
- Do not enter email addresses in both the From and To fields as Gmail will only filter in emails that meet both criteria
- In both the From and To fields, you can enter either a specific email address or an entire domain
- To enter multiple domains in each field separate them with OR
See also Google’s help on Legitimate mail is marked as spam.